What we can do for you

Onboarding

Our onboarding process is all about setting the stage for a successful partnership. We start by getting to know you, your business, and your goals. This step involves detailed discussions to understand your audience’s needs, pain points, expectations, and any specific challenges they or you may be facing. Consider it the best briefing in session ever.   

Discovery

During the discovery phase, we dive deep into research and analysis. We gather insights about your target audience (personas), market trends, and competitors. This comprehensive understanding helps us identify opportunities and areas for improvement. Our goal is to uncover valuable information that will inform our decision making and uncover deep insights into your target personas.  

In this phase we provide a comprehensive audit and craft a workshop with our findings that will help us create a clear scope of in the form of a roadmap with achievable milestones that help you achieve your goals. 

Strategy & Planning 

Here we turn insights into action plans. Depending on your project goals and the needs of your audience, we co-produce a tailored strategy that aligns with your business objectives. 

Software and app development takes a lot of planning. With our project roadmap as a guide, we align technical scoping to our agreed timeline. Establishing a technical specification for your project requires the following: 
– selecting technologies and frameworks for the most efficient build 
– selecting appropriate infrastructure based on anticipated demand, for example shared hosting or self-managed cloud infrastructure 
– develop the roadmap to include technical milestones 

Implement

The implementation phase is where our expertise truly shines. Our team of professionals embarks on the roadmap meticulously crafted during the planning stage. During this phase, we will design, develop, and test the digital solutions tailored to the specific needs of your audience. Our focus remains on creating an experience that is both effective and inherently human. 

Throughout the implementation, we maintain regular communication with you to provide updates, ensure alignment with your expectations, and make any necessary adjustments.  

Delivery

Delivery is the exciting moment when your project comes to life! We present the final product, ensuring it meets all the agreed-upon specifications and quality standards. We provide detailed documentation and training to help you navigate and utilise your new digital product effectively. Our goal is to ensure a smooth handover and that you are fully equipped to leverage your new digital tools. 

Feedback

Feedback is crucial for continuous improvement. After delivery, we actively seek your feedback to understand your experience and satisfaction with the final product. We value your input and use it to make any necessary adjustments. This step ensures that the solution not only meets but exceeds your expectations. 

Support

Our support doesn’t end at delivery. We offer ongoing support to ensure your digital solutions continue to perform optimally. Whether you need technical assistance, updates, or further enhancements, our team is here to help. We’re committed to your long-term success and are proud to be your long term technical partner to support your evolving needs.